David Armano hat über die “Social Media’s Top 10 Dirty Little Secrets” gebloggt. Punkt 2 trifft es ganz gut, denke ich: “Most social media is bad marketing/PR”. Denn:
“Few organizations really want to engage with their customers. It’s just easier to slap together a blog, Facebook fan page or hire someone to tweet about your products and coordinate events that hopefully generate buzz. Participation is hard.”
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